Last update: 13/11/2025
This Privacy Policy aims to inform users of the website of the public limited liability company VdP Exploitation (hereinafter “we” or “our company”) about how their personal data may be collected and used, in accordance with the General Data Protection Regulation (GDPR) and applicable Belgian legislation, including the Law of 30 July 2018 on the protection of natural persons with regard to the processing of personal data.
Data Controller
The data controller is:
VdP Exploitation SA
BE0402.890.587
Rue du Trieu d’Avillon 11, 5336 Courrière
Any questions regarding the processing of your data may be addressed to:
privacy[at]vdpexploitation.be
Personal Data Processed
Our website is not intended to collect personal data.
No personal data is processed automatically during the simple consultation of the site, except for strictly necessary cookies (see section 7).
The only data that may be processed are those you voluntarily provide to us, in particular when you contact us by e-mail.
Such data may include:
• your name,
• your e-mail address,
• any information you include in your message.
No other data is collected.
Purposes of Processing
The data you voluntarily provide is used exclusively to:
• respond to your request;
• ensure the follow-up of any pre-contractual or contractual relationship, where applicable;
• protect our rights, particularly when necessary to prove communications exchanged.
We carry out no commercial prospecting, no profiling, and no automated decision-making.
Legal Basis for Processing
The processing activities described above are based on:
• your consent, when you voluntarily contact us;
• our legitimate interest, in particular for the follow-up of communications and the management of potential disputes.
Data Retention Period
E-mails you send us and the information they contain are stored for a maximum of 10 years, in accordance with:
• the statute of limitations applicable to personal actions under Belgian law;
• our legitimate interest in being able to demonstrate communications exchanged.
After this period, the data is deleted or anonymised.
Recipients of the Data
The data is disclosed only to:
• internal staff members who are strictly authorised;
• our partners, members of the FLEX network, for the follow-up of your request;
• our technical service providers (hosting, IT services), only where necessary and under strict confidentiality obligations;
• competent authorities where required by law.
The data is not shared with advertising platforms or with any third parties for marketing purposes.
Cookies
Our website uses only strictly functional cookies, necessary for the proper functioning of the site and for improving the user experience.
• They do not pursue any marketing purpose;
• they do not enable behavioural tracking;
• they do not transmit any data to third parties;
• and they do not require your consent, in accordance with the guidelines of the Belgian Data Protection Authority.
No analytical, advertising or tracking cookies are used.
Your Rights
In accordance with the GDPR, you have the following rights:
• the right of access to your data;
• the right to rectification of inaccurate data;
• the right to erasure (“right to be forgotten”), within the limits of the law;
• the right to restriction of processing;
• the right to object to processing based on legitimate interest;
• the right to data portability (in cases provided for by the GDPR).
To exercise these rights, you may contact us at:
privacy[at]vdpexploitation.be
We will respond to your request within a maximum of one month, in accordance with the GDPR.
Data Security
We implement appropriate technical and organisational measures to ensure the security, confidentiality and integrity of your personal data. However, as no technology is completely infallible, we cannot guarantee absolute security.
Data Transfers Outside the European Union
We do not transfer any data outside the European Union.
If such a transfer should occur in the future, it will be carried out exclusively in compliance with the GDPR and with appropriate safeguards (standard contractual clauses, adequacy decisions, etc.).
Complaints to the Supervisory Authority
If you believe your rights have not been respected, you may lodge a complaint with:
Data Protection Authority (DPA)
Rue de la Presse 35, 1000 Brussels
Website: www.autoriteprotectiondonnees.be
Changes to This Policy
We may update this Policy to reflect legal or technical developments. The latest version is always available on this website.